how to dispute ntta charges

By phone: 469-801-3662 I would like all my money that was drafted out my account since they are stating I owe this huge balance , or they need to rectify this issue with this balance. You requested a refund, but it took longer than expected. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. This article has been viewed 121,648 times. However, if it is ignored it can go into warrant status just like any other traffic offense. Issues may also be reported by mail to: Can you go to jail for not paying tolls in Texas? Stephanie said she would fix the error, but then hung up on me. Has anyone else had multiple bad experiences? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I filed another dispute and called NTTA back. 6. Your issuing bank will often give you a provisional credit for the disputed amount, and the dispute will progress from there. Yg$e@iQ*L j7$)f`d?H(6L? As stated earlier the legislature has given the NTTA a lot of power when it comes to collection methods for unpaid tolls. Please make a note to this file that We were the victims of a crime called Title Jumping. I asked to speak with a supervisor and the rep said no one available. ZipCash bills are sent by mail to the registered owner of the vehicle and the rates for travel are at least 50 percent higher than TollTag rates. The exact process for this will vary depending on who issued the card. I've never had to dispute a charge with NTTA, but my experience is that most agencies are reasonable and want to work things out. Call us at 844-5RESPND (844-573-7763) orfill out our customer complaint form. The criminal offense is only a class c misdemeanor. This has affected our credit rating in a negative way. You also answered the main question when you said you have never been in trouble before and have no idea what to do. Is this your company? Our NTTA ticket lawyers are very skilled at reviewing files with the NTTA to determine the actual amount of the tolls minus any administrative fees alleged. Customer service sucks they do not care about customers they just want money they are out of their minds if they think I am going to pay for something I already paid for . Keep in mind that you're still liable for the violation even if someone else was driving your car. 9505510311952217112793 Keep copies of your dispute letter and enclosures. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. I received my registration in the mail as normal last year but it had a TOLL SCOFFLAW: N TX TOLL AUTHORITY flag on it. Click here to get notifications about new complaints of North Texas Tollway Authority [NTTA]. I called to explain that vehicle is no longer in my possession or name. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. You simply forgot about the purchase. We strive to be a friendly and welcoming community to all of our users whether they are longtime residents of DFW, newcomers, curious redditors, or just visiting. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. See the project details, companies on the projects, and payment events on Levelset This is on 183. I never received a first late notice and NTTA did not charge my ZIPCASH account for that toll. Box 30945 / Salt Lake City, UT, 84130-0945. . Consumer Dispute Center. Research source The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. You usually can remedy this situation by checking and updating the status of your payment account. I sold a vehicle in March of 2022 to a resident of N Texas. This will put people out of business. We research all concerns you bring to our attention. I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. Fourth request It was fixed within a couple of days of submitting the dispute. I received a bill from the NTTA in the amount of $13.93 for tolls on the NTTA and the TEXpress Lanes on July 19, 2022. I paid the $29.10 but the question is, do I get my relief by "badmouthing" Dallas for the rest of my life or pay a reasonable fee? Just like that, your appointment is reserved! On 10/24/2022, @ 16:02:57 and 16:05:59 this occurred. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! Fill in and submit and we will get back to you. The bill was addressed to D&M Leasing at my local address in Louisiana. Therefore, I believe the bill is incorrect. I escalated to ensure all items were being paid in full. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"