will my bus pass be renewed automatically
Apply for your bus pass by visiting the GOV.UK website. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. However, you may not be allowed to use your bus pass on night buses i.e. applies to approximately 12,000 people, the vast majority of whom are Can I use my bus pass on Park and Ride Services and Airport Transport Services? 2 Are senior bus passes renewed automatically? If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. We also use cookies set by other sites to help us deliver content from their services. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Freedom Pass expiring: How and when to renew London travel permits. I currently have a disability-related bus pass with companion entitlement. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Changes To Renewal Of Concessionary Bus Passes. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. You need to check the expiry date and apply to the council for a new one if you're is due to expire. These cookies ensure basic functionalities and security features of the website, anonymously. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Renewing your Bus Pass. If you cannot apply online for any reason please contact us. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Can I use my pass on Trains? N94. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. This cookie is set by GDPR Cookie Consent plugin. State pension claimants who apply directly through their local council should be aware. Lee If you email us please confirm your date of birth and current address in the email so we can fully check our records. How much longer should the Sun remain in its stable phase? Can I use my disability-related with a companion bus pass in other parts of England? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You may be eligible for financial support. Your pass will be automatically renewed if you have used it within the last 13 months. If you have moved address since receiving your bus pass, please notify us of your new address . Flexible support fund - available at . Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Please still, Older Persons bus passes will normally be automatically renewed. A 5 administration fee will be required for a replacement bus pass. March 2023 renewals. system now generates new passes automatically at least a fortnight before the We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. My new bus pass will not work when I place it on the smart card reader on the bus. Your bus pass will be renewed automatically. We also use third-party cookies that help us analyze and understand how you use this website. What type of medicine do you put on a burn? LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. The expiry date will normally be five years from your birthday. This can be done by visiting a participating library only. igo card for 11 to 16 year olds. Do not include common words or names. It tells you about: Bus passes are issued for up to five years. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you have not received your renewal form, please contact our information line on 0345 600 0659. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Read and contribute to the 20 readers' comments . The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Collecting an application form from your local library. What do I do about my concessionary bus pass? Lancashire: Blackburn with Darwen: We send out renewed passes by the end of March. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Applicants whose pass was issued due to a disability will continue to be automatically renewed. You can apply for your renewal bus pass online. For those people needing to apply for their renewal this too can now be done byApplying online. . Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. The cookie is used to store the user consent for the cookies in the category "Performance". Alternatively, you can renew your pass online. Youll need to provide proof of identity. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Copyright 2023 Wisdom-Advices | All rights reserved. Alternatively you are able to renew your vouchers online. If your current bus pass is due to expire within the next month, this is an indication that we . By clicking Accept All, you consent to the use of ALL the cookies. You will need to pay 10 to replace this pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. The way of applying may be different to the way you applied in Gloucestershire. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If your pass has been stolen, you should call 0345 200 0388 to replace it. You can find your renewal code located in the box towards the bottom of your renewal letter. How long will it take to get a bus pass following a renewal/application? You can apply for a replacement bus pass by filling in the lost bus pass application form. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. However, GCC has not been involved in this. What time can I use my bus pass outside of Gloucestershire? Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. For further information contact: The National Rail enquiries telephone number is 08457 484950. What should I do? Auto-renewal for an older person's bus pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. 1 week before current vouchers expire. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Open all. There is no need to contact us until we get in touch with . When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. renewed people had to fill in forms and submit photographs but we have scrapped Renewing an older persons bus pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Copyright Lancashire County Council 2022. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Are you struggling with the cost of living crisis? Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. You should have received all the information you need by now. How did the American colonies actually win the war and gain their Independence from Britain? Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. GCC understand there was a discount being offered for some local train travel. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. We will need to see evidence of your new address. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. This cookie is set by GDPR Cookie Consent plugin. In the unlikely event that your pass does not arrive, you should call. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. You also have the option to opt-out of these cookies. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. You do not need to renew an igo card. Other Scottish passes arent accepted on the trams. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Your older person's bus pass is valid for four years. This might be a letter confirming your eligibility and asking if you wish to renew. No. You will need to apply to your new local authority for a new pass. all that. Unable to drive for reasons of medical fitness. Disabled person's bus pass . If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Please ensure that you keep us informed of any changes to your name or address. In London, you can use your card on buses but not on the Underground Train services. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. How long will my new bus pass be valid for? Concessionary bus passes will no longer be renewed automatically. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Where can I get a bus pass for an older person? These cookies track visitors across websites and collect information to provide customized ads. An older persons bus pass has exactly the same benefits as a disabled persons pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. 5 Other ways to apply. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. For Seniors, pricing is as follows: One-way fare: $1.00. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. The cookie is used to store the user consent for the cookies in the category "Analytics". Before your pass expires, we may send you a letter inviting you to renew it manually. Your bus pass will be renewed automatically. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Residents are. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. These are mostly people who have held a bus pass since at least 2008 and will now be . If you do not receive your new pass please contact our information line on 0345 600 0659. Disability-related passes can be valid for 1 - 5 years. No, concessionary bus passes are not accepted on the night Buses. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. http://www.nowcard.org/nowcardfaq.asp#FAQ23. I am a disabled pass holder, will I receive a bus pass renewal letter? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. These pages are for East Sussex bus pass holders. You can start using your new pass immediately, just like you would with a new debit or credit card. However, you may visit "Cookie Settings" to provide a controlled consent. We apologise for any inconvenience that this situation may have caused you. Find out more about an igo card. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. No it is not possible to issue an age-related bus pass "with companion" entitlement. Forgotten your Username? Where you caught it and at what time, along with your destination. How long does it take to renew an older persons pass? Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Your new pass will be not sent until a week before your old. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. I have not had an automatic renewal what do I do? If you have any questions, please contact Essex County Council by calling0345 743 0430. Can I use my bus pass on National Express Services? Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You should have receive your renewal form by mid-February. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. You may need to provide proof of your new address. Dont include personal or financial information like your National Insurance number or credit card details. The pass is valid for the journey being undertaken, for example at the right time of day. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Unemployed people. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. For further information see. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You can get an older person's bus pass when you reach State Pension age. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Have you moved? If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. If you dont provide us with evidence, your new pass will be delayed. 5 How long does it take to renew an older persons pass? Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Passes that were automatically renewed should be received by 1st March 2023. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. 1 Contents. Our free email alerts will help keep you up to date with the things that matter to you. But opting out of some of these cookies may affect your browsing experience. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Lee On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. What do I do about my concessionary bus pass? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". *A. What are the 3 most important parts of a motherboard? We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Essex County Council is not responsible for this. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. It is not valid in Wales* or Scotland. 4 Apply online. Our I have applied for my new bus pass, what should I do with my current pass? If you have any problems using your card, it will be necessary for you to contact the bus company directly. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. We only need this if you want us to contact you and we won't keep it once we've replied. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Older Person's bus passes will be renewed soon. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Your new pass will be valid for 2years. You do not need to reapply for your bus pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Higgins, Telford & Wrekin Councils Customer Services Manager, said. This cookie is set by GDPR Cookie Consent plugin. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. You can apply for your renewal bus pass online. You won't need to renew your bus pass when it expires. Applicants can enter in their postcode online and will be given the contact details of their local council. As a general rule, it is usually cheaper to call during the evenings and weekends. This website uses cookies to improve your experience while you navigate through the website. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Continuing eligibility for a pass issued due to a . Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. five years Please provide them with as much detail as possible about the journey you wished to make. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Most young disabled (under 16) pass holders should have received a short form to return. In the unlikely event that your pass does not arrive, you should call 01452 426265. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. You'll need your current pass in order to renew. No, your bus pass cannot be used on National Express services. Apply for a new age-related pass. The form will ask for a new passport-sized photo, which will be printed on their new card. Currently this is at age of 66. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. This These cookies will be stored in your browser only with your consent. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am.