straight talk customer service
The 2nd person wanted me to scratch off the pin on the data card. DO Not do business with thieves. Depending on location, powered by 5G or 4G Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Simply let him/her know that youd like to cancel your Straight Talk service. We don't call a lot of people. Service is currently available for your address. No customer service at all. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Imagine not being able to call the police? Straight Talk: Call 1-877-430-2355. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. They are terrible! Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. INSTALL NOW>> Forget about data limits! You have exceeded the amount of items allowed in your cart. I can't say I've ever had to deal with a service rep but that's a perk ain't it? A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Terms & conditions, Privacy Central A couple hours later my phone lost service. Note that it can take up to two business days for Straight Talk to process your request. There's a problem. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Manage Account. WebContact Us Now. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? You have until DATE to complete the activation or you will lose your spot. service. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. > Check Payment Status. I am very angry. Does Straight Talk offer a refund after cancellation? Will I be able to use my existing handset when I move to Straight Talk? They also have a rewards program so you can earn points to get free monthly plans. All rights reserved. The next step is to activate your device and redeem your plan. Rates are subject to change without prior notice. How Do I Check If There's Straight Talk Coverage in My Area? And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. So we created a free concierge service you can call at the phone number below. Who's crazy enough to start this website? Please wait an additional 24 hours and try the test call again. For more information about reviews on ConsumerAffairs.com please visit our Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". The latest review Sales/Customer Service was posted on Feb 21, 2023. FAQ. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. HOURS OF OPERATION 7 days a week, 365 days a year. 4G LTE or 5G-capable device required. Once the application is downloaded, you will need to sign in with your email credentials (username and password). If you paid for their service in advance, you are entitled to a refund. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. I've been on the phone 4 different tech people. Hiding negative complaints is only a Band-Aid. But I stayed on there three hours trying to get a phone for my husband. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. I was charged double on my daughter phone ***-***-****. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. When using this App, standard data rates may apply. 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I even asked them if I would get resistance from the store and they insured me it would be fine. I've had problems with customers service every time I've had a issue with my service. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. I bought a service plan before my service cut off. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. That person took my address, email address, and phone number. Billing & Payment. Switch "Screen Timeout" to the lowest setting. Check your balance, refill or manage plans and phones with our 611611 text feature. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Went to walmart to buy a hotspot to get me by. Straight Talk does not own their own cellular towers. All Rights Reserved. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Listen: OBR Straight Talk Episode 8, We Suck Again! You have exceeded the amount of Smartpay items allowed in your cart. I laughed as I am expected to have two phones when I am dealing with the issues. Many customers received refunds from the company. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Pre-order items cannot be combined with other purchases. The first rep. this morning said he'd call me back on my cell right off. Dial *#06# on your phone to find out what it is. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Straight Talk has continued to offer quality services since launching a few years ago. The NEW $55 Plan will Calling Straight Talk back may result in you getting a representative who is able to help you. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Send a letter: It is also possible to write and send a letter to Straight Talk. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. You have exceeded the amount of items allowed in your cart. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. This is the best way to manage and repair your business reputation. Only for personal use. Straight Talk will unlock phones for current and former Straight Talk customers for free. Walmart rep asked my address then recommended ST home internet. Advertisers above have met our Make sure you check if your phone is compatible by texting "KYOP" to 611611. In short, the two companies are not related. I am a prospective customer of Straight Talk. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. | Apparently I am not the only one with issues. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. > Sign In / Reset Password. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk is also branded as Tracfone and offers prepaid phone service. Copyright 1997-2023 Ripoff Report. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. How Do I Purchase a Plan with Straight Talk? What a complete waste of time. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. No international roaming allowed. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. You need help? Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Customer service is the worst, worst trained individuals on the planet. I can call my son in Maui. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! How Do I Check If My Balance Is Due on My Straight Talk Phone? However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Navigate to the Support tab and click on Contact Us. I am not alone in this and their Facebook page is full of similar issues. The worst phone service ever!!!! Verizon does not work well in this area, hence the AT&T sim card. We've come across 5 numbers locally that we can't call. F this company. Tried again this afternoon, rep. was very rude and condescending. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. It goes against our guidelines to offer incentives for reviews. I have been a customer for about 7 years (with 4 phones/lines) in my household. Would not make an exception,to a hotel reservation I made thru Priceline. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Have an issue or a question search the site, Need help? I have never experienced worse customer service in my entire life. That's how much they give a . If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. WebAt Straight Talk, customer service is extremely important to us. Copyright 2007 - 2023, ContactHelp.com. WebOverview of Straight Talk Wireless complaint handling. Once the app and email has been set up, an icon will appear on the applications menu. You may have called before the Customer Care Center was able to Activate your phone. It offers a wide variety of smartphones and allows users to activate service on their current phones. Click below for our Contact Information and hours of operation! Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Chat with Support Call Directly Need guided support? Straight Talk is a reliable alternative to major cellphone providers. I have had nothing but horrible service ever since I've had this horrible carrier. I am probably leaving them after over 10 years. There are no contracts and no hidden fees. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. WebSearch Newegg.com for iphone 6s plus straight talk. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. They all told me no problem they can get it working. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Dont waste you time or money. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it.